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Dear Customer Service at Car Covers Direct,Just wanted to send you a note of thanks for taking such special care of my order. It actually arrived right on my husband's birthday, even with you having to get it embroidered first. I haven't experienced such good customer service from a company in a long while. You guys are great!Helen H.P.s. My husband loved getting the cover too. He had no clue what I'd gotten him and was pleasantly surprised!