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I just wanted to let the Owner or Manager of your establish know that your sales person “Heather” is great! She was extremely helpful, patient and polite when I called regarding a cover for my carriage. She answered all my questions, and even found other information for me that was not readily available.It is because of her being so helpful and finding out other information for me that I decided to order the cover from Covers Direct.Thanks again Heather.Barb