FAQs

Below is a list of questions that customers frequestly ask.

Can a cover help prevent my vehicle from being stolen?
Yes it certainly can. A thief wants to get into your vehicle, start it, and drive off as quickly as possible. As soon as a thief starts to make an entry, they are exposed. A car cover takes a few minutes to remove, so the thief's exposure time is increased. With so many cars uncovered, why would a thief want to increase the risk of being caught? A cover also helps protect the contents of a vehicle. When radios and other items are out of sight they are less likely to tempt a thief.
How can I prevent my car cover from being stolen?
The lock and cable accessory kit will certainly help. You should also put your name on the front of the cover. The name works better than the license number. The instruction sheet gives details on the correct way to mark the cover.
Is there a correct way to install a cover?
In general, always cover the front and rear bumpers as the last step. If the cover has mirror pockets, place the pockets over the mirrors first. If you have an old car you should cover the roof and windows first, and then the front and rear of the car. On some coupes and roadsters made prior to 1932, you might be unable to install the cover at all if you start with the front or the rear bumper.
How does the car cover attach to my car?
There is elastic in the front and rear hems. There is a grommet underneath either door that can be used with our cable lock kit to help hold the cover in place during high winds or stormy weather.
Do I need to tie the cover down?
Yes. Properly tying your cover down will help the cover remain in position during high winds or stormy weather.
What is the best way to fold a cover when taking it off the vehicle?
The easiest way we've found is the way we picture it in our instruction sheets. Simply fold each side up onto the roof and refold it as necessary so the material ends up about 2 feet wide. Then, starting at the front of the vehicle, fold the cover towards the back in increments of about 3 feet. This way you don't drag the cover over the vehicles surface, and it's easy to reverse the process for installation.
Can I put a wet cover on a vehicle?
If your vehicle is clean, it's actually the best way to dry the cover. If it's a Covercraft cover, as the temperature warms up, all the moisture will evaporate, since all of our fabrics are breathable. However, to prevent damage to the vehicle and cover, a car with a wet cover should remain in the shade or a garage.
Any suggestions on how to keep my vehicle cooler when I use a car cover?
Other than parking in the shade, because most of our better fabrics will protect against bird droppings and tree sap, the best thing to do is to lower your side windows about two inches. Ambient temperature builds inside enclosed spaces, and if you open the windows slightly you'll allow air to circulate, just like it circulates under the cover. Some of our fabrics offer more heat insulation than others, simply because they are multi-layered and are more effective at keeping heat away from the vehicle surface, but any cover will help reduce the vehicle temperature on a hot day.
What are UVR inhibitors?
Most fabrics are degraded by Ultra Violet Rays (UVR) from the sun. To slow down the degradation process, chemicals are added during the production of the fabric. You won't be able to see them, smell them or feel them. The chemicals are expensive so your best bet is to buy a cover from a reputable manufacturer who believes in quality. To reduce cost, one of the first things a mill will usually cut is the percentage of UVR inhibitors being used.
How often should I wash my cover?
There is no magic number since it depends on where you live and how you use the cover. Don't be afraid to wash a car cover! Dirt particles can compromise the effectiveness of the water resistance of the fabric. Be sure to follow the washing instructions for the cover you own
Will treating my car cover with Scotchguard® make it more water resistant?
In almost every instance, a good car cover fabric has been treated with some sort of DWR (durable water repellency) treatment during it's manufacturing process. The effectiveness of such a treatment will also depend on the construction of the fabric. If you can hold the fabric up to light and see small open areas between the yarns, no treatment will increase the fabrics water resistance. Adding additional treatments will not help and aren't worth the cost.
My wife is about 5 feet tall and wants a cover for her car. What fabrics would you suggest?
First off, lighter is not necessarily better. A thin nylon cover or plasticized paper type cover can be very difficult to use in any kind of breeze. A heavy cover is also difficult for a person of small stature to handle. Fabrics that weigh between 4 and 7 ounces per square yard are considered ideal, and that is our target weight for most Covercraft covers. The other property that is important to consider is bulk. Bulky covers are hard to handle and hard to store.
Would it be possible for me to receive samples of your car cover materials?
Absolutely! We will be happy to send them to you free of charge. There are a couple of ways that you may request them:

1) Call us at 1-866-818-9901 (toll free).

2) Email us at info@carcoversdirect.com with your name and mailing address.
Will my custom car cover come with mirror pockets?
 
Yes.  Most custom covers come with mirror pockets. 
 
However, a small number of older custom covers do not come with mirror pockets because the mirrors were located in different positions on the car.  These covers will fit without the pockets.  Should you still want the mirror pockets, we are able to send you the mirror pockets free of charge so that you may have them sewn on locally.  Please call us for more information.
 
Ready-fit covers do not come with mirror pockets.
My Car Cover is not listed. How can I get a cover?
If it has wheels, we can cover it!  Call us at 1-866-818-9901 (toll free) for more information or email us at info@carcoversdirect.com.
 
Got a truck with a camper shell?  Take a look at this article for more information on getting a cover. 
 
Got a classic car?   Want a custom cover, and you don't see it listed?  Take a look at this article for more information on getting a cover:
 
How do I care for my car cover?
Properly caring for your car cover will help ensure many years of protection and performance.  Click the link below for more information on caring for the specific material that you have purchased.
 
I am buying this car cover as a gift. Will the box give the contents of the package away?
Some of our covers are shipped in retail boxes, and some are shipped in white boxes.  The retail boxes have a picture of a car and car cover on the box.  The white boxes are simply plain white boxes.  If you prefer a white box, we can and will accommodate your request.  Simply place a message in the comments box as you check out online or tell us your request over the phone.
What type of boxes do the covers ship in?
We may ship using either retail boxes (these show a car with a cover on it) or white boxes (simply plain white boxes).  If your purchase is for a gift and you want a plain white carton, please place a message in the comment box as you checkout online, or let us know over the phone.
How long will it take to receive my order?
If your order is marked with the Fastship icon, we will ship it the same day that you order as long as your order is placed by 11 eastern time.  Shipping is via UPS ground and will require 2-7 business days.
 
If your order is NOT marked with the Fastship icon, it will require 1-2 weeks to manufacture.  Shipping is via UPS or Fedex ground and will require 2-7 business days. 
 
Most orders will arrive at your door within 2 weeks.
 
We offer expediting options for production and upgraded shipping.  Contact us for more information on getting your cover quickly.
 
During our busiest times, which usually surround holidays, car covers may require longer than 2 weeks to manufacture. 
 
If you have questions about a specific cover or regarding your order, please call us, toll free, at 1-866-818-9901 or email us at info@carcoversdirect.com
 
We're here to help!
How will the cover accommodate my antenna?
If your antenna is removable, Covercraft recommends this option.  It will make covering your car easier.
 
If your antenna is not removable, we can supply a grommet free of charge.  To use a grommet, you will simply need to place a hole in the correct location on the cover, and apply the grommet in that location.
 
Some car covers (usually those with a roof antenna) come with an antenna pocket built into the design of the cover.
 
If you are in doubt about your own cover or have questions, please feel free to ask us!  We can be reached via email at info@carcoversdirect.com or phone at 1-866-818-9901 (toll free).
Looking for an Environmentally Friendly Cover?
Click here for more information about our !New! Weathershield HP custom car covers. 
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